Register for online access
The easiest and most efficient way to order repeat medication is online using Patient Services.
If you are not already registered, you can:
- pick up a form at reception; or
- register online using the form below.
How to Order your Repeat Prescription
Configure Prescription Details
Step 1
Step 2
Nominate a preferred pharmacy
Choosing a preferred pharmacy means your prescriptions can be sent directly to the pharmacy you choose.
This means:
- you do not need to come to the surgery to collect prescriptions;
- the pharmacy can prepare your medicines in advance.
Step 3
Order your prescription
Once you have online access, use Patient Services to order your repeat medication.
Please allow 3 working days for repeat prescriptions to be processed. If you have nominated a pharmacy, please check with the pharmacy before contacting the practice.
Prefer not to order online?
If you do not wish to order online, please hand your repeat prescription slip in at reception.
For patient safety, we do not accept verbal or telephone requests for repeat prescriptions.
Immediate action required: Running out of medication
Please order repeat medication in good time and before you run out. Repeat prescriptions normally take 3 working days to process.
If you have left your request until you are nearly out of medication, please tell us when submitting your request. We will do our best to help where there is a genuine clinical need, but we cannot guarantee that a prescription will be issued the same day. Requests still need to be checked and authorised safely by an appropriate clinician.
If you have already run out of medication, or are worried about missing an important dose, please also speak to your nominated pharmacy or a local community pharmacy for advice. If the practice is closed, a community pharmacist may be able to help with an emergency supply of regular medication.
Non-urgent advice: When will my prescription be ready?
| Collection Method | Collect In |
|---|---|
| From the surgery | 3 working days |
| From a nominated pharmacy | 3 working days |
Please do not call the surgery to check whether your prescription is ready. If you have nominated a pharmacy, please contact the pharmacy directly.
Non-urgent advice: Local Pharmacies
| Pharmacy | Phone |
|---|---|
| Numark (Edinburgh Road) | 01968 676 868 |
| Rowlands (John Street) | 01968 673 939 |
| Penicuik Pharmacy | 01968 673 633 |
| Roslin Pharmacy | 0131 440 2596 |
| West Linton Pharmacy | 01968 660 212 |
Pharmacy details and opening times may change. Please contact the pharmacy directly before travelling.
Page last reviewed: 01 May 2026
Page created: 20 November 2023
Page created: 20 November 2023